Our terms of delivery
We're delighted to offer you flexible, cost-effective delivery options to ensure your online shopping experience is as satisfying as possible. Here's everything you need to know about our delivery rates, so you can choose the option that's right for you.
Our Delivery Rates (Metropolitan France)
We've designed our delivery charge structure to be as transparent and advantageous as possible for you. Here's how it works:
Delivery charges for mainland France :
STANDARD HOME DELIVERY (2 to 3 working days)
- Between €1 and €18.99 = €5.90
- Between €19 and €39.99 = €4.90
- For an order = or > 40€ : FREE
RELAY POINT DELIVERY (2 to 3 working days)
- Between €1 and €18.99: €4.90
- Between €19 and €28.99: €2.99
- For an order = or > 29,00€ : FREE
Delivery in Europe
Colissimo International: €9.90
International delivery
Colissimo International: €11.00
Delivery zones
We currently deliver throughout mainland France, including Corsica, as well as internationally.
Delivery times
Our aim is to process and dispatch all orders as quickly as possible. As a general rule, you can expect to receive your order within 2-3 working days of order confirmation. Delivery times may vary according to your location and busy periods. Due to exceptional demand, our delivery times may be slightly extended.
Following our appearance on"Qui Veut Être Mon Associé?" our deadlines may be slightly extended. Our teams are mobilized to deliver as quickly as possible. Thank you for your patience and support! 💛
Order tracking
Once your order has been dispatched, you will receive an email containing a tracking link that will enable you to follow the progress of your delivery in real time. Once the parcel has been picked up by our carrier, you will be informed by sms of the day and time of delivery.
Need help?
If you have any questions about your order or delivery, our customer service team is here to help. Please don't hesitate to contact us at sav@cherico.fr if you have any questions about your order.
We strongly recommend that you create an account so that you can track the status and history of your orders directly from your account.